Returns & Exchanges

At MINOX Boutique Oxford, we want you to be completely satisfied with your purchase; if you are not, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all luxury garments remain unworn, unwashed, and with all original designer tags and security seals intact.

1

Initiate Your Return

Log in to your account or visit our returns portal using your order number and email address to request a Return Merchandise Authorization (RMA).

2

Pack Your Items

Carefully place the items in their original packaging, including any designer boxes, dust bags, and the completed returns form provided in your delivery.

3

Ship to the Boutique

Affix the prepaid shipping label to your package and drop it off at your nearest authorized courier point, or visit our Oxford boutique for an in-person return.

4

Quality Check & Refund

Once our team inspects the returned items to ensure they meet our quality standards, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing